Lulu Web Design is a small, woman-owned business based in Hartland, Upper Valley, Vermont

GET IN TOUCH

WEB DESIGN

GRAPHIC DESIGN

Graphic Design

OPTIMIZATION

SEO

COPYWRITING

Copy Writing

CONSULTING

Consulting

Email Lulu

Terms of Service

HANDY LINKS

802.432.8792

Email Lulu

PO Box 98
Hartland Four Corners
Vermont 05049

SERVICES

Home About Custom Web Design Services My Work Contact Blog
Lulu Web Design Vermont

Terms of Service

SECURING YOUR SPOT ON THE SCHEDULE

In order to effectively serve clients and meet deadlines, it is important that I can schedule projects on my calendar. To that end, a non-refundable 10% deposit is requested to secure your spot on the calendar. It is best to schedule the project to commence when you know that you’ll have the majority of your content.

DEPOSIT & FEES FOR SERVICE

All projects require a non-refundable deposit of 30% of the total fee for the project to commence on it’s scheduled date. The remaining balance shall be paid in installments that work with your budget, agreed between us.

SUPPLY OF WEBSITE ASSETS

The client is to supply all website assets by the agreed to start date of the project (website assets may include graphics, logo, copy-writing, photographs, etc.). Failure to provide website assets by the date agreed to will likely impact the project start and/or completion date.

ABANDONMENT OF PROJECT

If a client has not provided Lulu Web Design with required approvals, feedback, or content for any 15 day period after a request has been initially made, Lulu Web Design will consider the project abandoned. All incomplete work will remain the property of Lulu Web Design and any paid fees or deposits made are non-refundable.

Client’s wishing to restart an abandoned project will be subject to a 25% restart fee based on the total project estimate and the project work will commence subject to availability of Lulu Web Design.

REVISIONS & CHANGES

Estimates provided to clients include a set number of revisions per page and design concept. Revision or change requests that exceed the agreed to amount will be charged at the rate of $75.00 per hour. Clients who anticipate frequently changing the look of their site during the design process and Clients who desire to be intricately involved in the design of each page are encouraged to negotiate an agreement which exceeds the page maximum. If significant page modification is requested by the Client after the page maximum has been reached a Change Request with estimated costs will be submitted for Client approval prior to changes being done.

THIRD PARTY OR CLIENT PAGE MODIFICATION

Some Clients will desire to independently edit or update their web pages after completion of the site. Note however, Lulu Web Design is not responsible for any damage created by the Client or agent of the Client and requested repairs will be assessed at an hourly rate of $75.00. [1 hour minimum charge].

HOSTING

Lulu Web Design offers several hosting and update plans as follows:

You choose your own hosting provider and are responsible for the set-up of the account, FTP account, email, and troubleshooting. In this case, you provide the FTP information to Lulu Web Design for the upload of your site.

Lulu Web Design Simple Plan - $108 a year: includes annual domain purchase, set-up of hosting account, FTP set-up, set-up of emails and forwarders, troubleshooting of hosting issues as required.

UPDATES TO YOUR SITE

Updates are made within 3 business days and, typically, simple updates to images, text, videos, blog posts, etc. can be achieved within 15-30 minutes including publishing (but not including revisions to updates).

$50 per hour when purchasing 10 or more hours

$60 per hour when purchasing 7 or more hours

$65 per hour when purchasing 4 or more hours

Standard rate of $75 per hour for less than 4 hours

COPYRIGHTS and TRADEMARKS

The Client represents to Lulu Web Design and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to Lulu Web Design for inclusion in web pages are owned by the Client, or that the Client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Lulu Web Design and its subcontractors from any claim or suit arising from the use of such elements furnished by the Client.

INDEMNIFICATION

Client agrees that it shall defend, indemnify, save and hold Lulu Web Design harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees associated with Lulu Web Design’s development of the Client's web site. This includes Liabilities asserted against the Lulu Web Design, it's subcontractors, it's agents, its clients, servants, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by the Client, its gents, employee or assigns.

Client also agrees to defend, indemnify and hold harmless Lulu Web Design against Liabilities arising out of any injury to person or property caused by any products or services sold or otherwise distributed over the Client's web site. This includes infringing on the proprietary rights of a third party, copyright infringement, and delivering any defective product or misinformation which is detrimental to another person, organization, or business.


Please indicate your acceptance of these terms of service by entering your name and the date in the adjacent boxes. Upon acceptance, you will be redirected to the Home Page.

ACCEPTANCE OF TERMS OF SERVICE

Enter CAPTCHA solution
Listen to audio CAPTCHA